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Our Privacy Policy
At East African Educational Publishers (EAEP), we are dedicated to making a positive impact on society through our corporate social responsibility initiatives. Our mission goes beyond publishing; we are committed to enriching the socio-cultural fabric of our community.
Effective Date: [14/09/2024]
East African Educational Publishers Ltd (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.eastafricanpublishers.com], use our services, or engage with us in any other way.
1. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: Name, contact details (email address, phone number), and other personal information you provide when you interact with us.
- Payment Information: Payment details, including credit card information, for processing transactions.
- Technical Data: IP address, browser type, operating system, referring URLs, and usage data from our website and services.
- Cookies and Tracking Technologies: Information about your interactions with our website through cookies and similar technologies.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide and Improve Services: To deliver educational materials, process orders, and improve our offerings based on user feedback.
- To Communicate with You: To send updates, newsletters, and promotional materials related to our products and services.
- To Process Transactions: To handle payments and fulfill your orders.
- For Legal Compliance: To comply with legal obligations and protect our rights, including responding to legal requests and preventing fraud.
3. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, processing payments, and delivering services.
- Legal Authorities: When required by law or to protect our rights and comply with legal processes.
- Business Transfers: In connection with mergers, acquisitions, or sale of assets, where your information may be transferred as part of the transaction.
4. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
Under the Data Protection Act, 2019, you have the right to:
- Access Your Data: Request access to the personal data we hold about you.
- Correct Your Data: Request correction of inaccurate or incomplete data.
- Delete Your Data: Request deletion of your personal data, subject to certain conditions.
- Object to Processing: Object to the processing of your personal data under certain circumstances.
- Withdraw Consent: Withdraw any consent you have provided for processing your data.
To exercise these rights, please contact us using the information provided below.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
East African Educational Publishers Ltd
East African Educational Publishers Ltd
- Embakasi, Off North Airport Rd, Warehouses
- P. O. Box 45314 – 00100 GPO, Nairobi, Kenya
- +254722207216, or 0722205661
- info@eastafricanpublishers.com